Health WA continues to deliver sustainable community solutions across its range of core services and in doing so has delivered significant client and community outcomes that strongly align to Silver Chain’s vision and strategic imperatives.
This area of the organisation offers a range of services to clients in the Perth metropolitan area including Clinical, Continence Management Advice, Home Hospital, Hospice Care and Respiratory.
Home Hospital Service has grown its referral base in partnership with St John Ambulance, Residential Care Line, Hospitals and General Practitioners. The service is also continuing to play an important role in preventing unplanned presentations to Emergency Departments and facilitating early discharge from hospital, by offering an in home alternative.
Hospice Care Service is recognised nationally as a best-practice model of specialist community palliative care, with more than 65 percent of all admitted clients supported to die at home. There are others nationally and internationally seeking to learn from and implement differentiating elements of this model of care.
The Clinical Services team provide sector leading wound and healthcare to more than 3,000 people every day, through initiatives such the Nurse Practitioner led Advanced Wound Assessment Service which is helping to improve the quality of life for clients suffering from chronic long-term wounds. Clinical also play an important role in supporting the state’s health system by relieving pressure on the hospitals.
Clients with respiratory conditions who require oxygen can utilise our Respiratory Service, which enables them to receive oxygen in the comfort of their own home. Over the past financial year, we have reviewed this model of care with the aim of transforming it into a chronic disease model of care focused on improved client outcomes that incorporates Telehealth.
Our Continence Management Assessment Service provides specialised advice, education, assessment and management to more than 7,000 clients suffering from incontinence. This past year, a review of CMAS systems and processes has taken place and the recommendations are expected to be rolled out during the coming financial year.
Health care reforms within the sector are creating a number of opportunities. Some of these include responding to the introduction of activity based funding in the public hospital sector and the increasing focus on private hospital providers and health care funds to further reduce hospital length of stay and avoidable hospital admissions.
Every day Health WA teams support 6,000 people to be cared for in the community. Over the coming year, there will be an increased focus for all our leaders on better supporting and resourcing our staff so that in turn we can enable them to deliver even greater client outcomes and be the best they can be.