Year in review - Country

It has been a busy year in Country Services. We have grown the reach of our services across regional, rural and remote Western Australia, increasing access to both social and health services across the state.

At the start of 2015, we began providing Silver Chain services in the north west of the state, the Pilbara, when services were transitioned from both the WA Country Health Service and Southern Cross Care to Silver Chain. We now provide support for people across the Pilbara, from Onslow and Karratha to Hedland as well as small remote Aboriginal communities in the Western Desert.

This venture has seen Silver Chain build relationships with stakeholders, communities and clients, learning and understanding more about the Aboriginal culture and the delivery of appropriate services. Since commencing in the Pilbara we have broadened the range of services available to the region with the introduction of a community nursing service, both in the home and clinic setting. We aim to grow these services including the introduction of allied health, focussing on independence and reducing or eliminating the need for ongoing services or admission to hospital.

The Federal Government’s Aged Care Reforms have seen us supporting our clients and staff with the implementation of Consumer Directed Care. We have been working closely with clients and their communities to look at different ways of working to ensure we have increased the control, choice and flexibility around the services they receive. We will continue to build on this client focus over the year to come.

To enable the delivery of innovative solutions to meet the needs of the diverse communities, strong partnerships are pivotal. The partnership between WA Country Health, via the South Inland Health Initiative (SIHI), has led to the success of the Primary Health Nurse Practitioners and Health Navigator. With a focus on chronic disease management, we have achieved some significant client and community outcomes. 

We have continued to upgrade many of our buildings to meet the growing needs of the communities we support, ensuring we can provide contemporary social and health care. Upgrades have taken place in South Hedland, Eucla, Bunbury and Busselton.

In the next year we will be focussing on how we can continue to integrate our services, engage with clients and their communities, as well as build on our local relationships to ensure we can continue to improve the access to health and social services across country Western Australia.

Providing care in regional, rural and remote Western Australia cannot be achieved without working in strong partnership with others and we acknowledge the support of the Federal and State Governments, WA Country Health Service, Royal Flying Doctor Service, local shires and of course the people living in country WA.