Year in review - ACNA

Access Care Network Australia (ACNA) this year moved another step closer to achieving its goal of supporting 100,000 clients to access the support they need to live independently.

During the past financial year, we helped more than 53,000 older Australians, carers and people ready to be discharged from hospital receive support with activities of daily living.

ACNA’s My Aged Care Regional Assessment Service in South Australia and Queensland has continued to help clients access aged care services by assessing them for eligibility for government funded support.

We also further embedded our reablement approach into our Regional Assessment Service teams in Western Australia, moving from a ‘tell me’ to a ‘show me’ method of assessment when assessing clients for Home and Community Care (HACC) funding eligibility.

Thanks to the partnership with our parent company Silver Chain Group, in particular the newly created Social Care division, we have been able to build on our reablement work.

We developed training materials for our HACC Assessors in Western Australia based on Social Care’s Home Independence Program, so we could trial incorporating the reablement approach into assessment and evaluate the effectiveness. 

The results were outstanding with clients able to improve their functional capacity and maintain or improve their independence with no or fewer funded services – without any detrimental effect on their quality of life, confidence or independence.  

So successful was the trial that the reablement method of assessment became standard practice for all new HACC clients in Western Australia. ACNA is currently in discussions with the Federal Government to test the methodology in the national My Aged Care system.

With increasing recognition of the benefits of an independent assessment and coordination service to assist people gain access to subsidised services, we have no doubt we will achieve our goals in the coming years.