Silver Chain Group comprises of Silver Chain in Western Australia, New South Wales and Queensland and Royal District Nursing Service (RDNS) in South Australia. Together, we are one of the largest in-home health and care providers in Australia.
The past year has been an exciting one for Silver Chain Group. Across the nation we continue to strive to grow and provide more innovative care offerings to maximise the benefit to our clients, their community, and relieve demand pressures on hospitals and other facilities.
Over the past year, Home Support – the largest division of Silver Chain Group, has been preparing staff for the introduction of Consumer Directed Care, which gives clients choice and flexibility around the services they receive and who providers those services.
Country Services has bedded down a new model, laying the foundations for a sustainable business that is prepared for growth and will continue to help increase access to community and health services in rural and remote areas of Western Australia.
Ageing Well refers to the way we want to think about ageing, including the way we design and provide our services. We want to maximise our impact on individuals, the community and care system by delivering high value services and contributing to national policy development.
The Customer Centres play a key role in supporting the organisation nationally to ensure the best possible client outcomes. We have two centres, one in Perth and another in Adelaide that operate 24 hours a day, seven days a week, supporting our clients, providers and referrers.
Amidst a challenging external climate full of reform and shrinking funding for Silver Chain Group’s Registered Training Organisation, YourLife Health & Learning Inc, we continued to deliver high quality training to the general public as well as our staff.