Access Care Network Australia

Access Care Network Australia (ACNA) is the division of the Silver Chain Group that assists people experiencing difficulties such as age, disability, disease, carer-burden or powerlessness, to access health and wellbeing support to live full lives.

The past financial year has been a busy and fulfilling one for the ACNA team with more than 30,000 people supported with assessments, including those from our growth areas in rural and remote Western Australia.

ACNA provides holistic wellness and reablement based assessments and refer or broker services for people wishing to access Home and Community Care (HACC). 

We were awarded the contract to establish the HACC Regional Assessment Service for five more country regions in Western Australia. We now manage all HACC assessments in regional Western Australia and approximately half of all metropolitan based clients.

Clients who require HACC services participate in an independent, wellness based holistic assessment. The assessor works with the client and carers to develop a plan that supports them to remain independent and in their own homes. 

We also assist Western Australian Veterans wishing to access the Veterans Home Care Program, carers through our Commonwealth Respite and Carelink Centres and people living in Sydney who are clinically able to leave hospital but need support with activities of daily living post discharge via the ComPacks program.

Our Commonwealth Respite and Carelink Centres supported an increasing number of carers with respite in the Wheatbelt, Goldfields and Great Southern regions of Western Australia.  Partnerships with service providers supporting Aboriginal people have resulted in respite services being available in the more remote parts of these regions.

ACNA was also awarded additional ComPacks packages in South Western Sydney Local Health District during the past financial year. The ComPacks program, supported by the NSW Ministry of Health, is designed to facilitate safe discharge from hospital by supporting clients with activities of daily living such as personal care, domestic tasks and transport for a six week period.