Health NSW

Silver Chain is now in its second year of providing services in New South Wales and in December 2013 the organisation commenced providing week long packages of care for palliative clients.

Working in partnership with the state’s Ministry of Health, the Palliative Care Service wraps around existing community based palliative care services and is now available in three rural Local Health Districts – Mid North Coast, Hunter New England and Northern New South Wales.

The organisation is also working in partnership with the South Western Sydney Local Health District to wrap around existing community based palliative care services in five metropolitan Local Health Districts – South Western Sydney, Illawarra Shoalhaven, Sydney, Western Sydney and Nepean Blue Mountains.

This home based service allows clients to die at home supported by expert care. Silver Chain Assistants in Nursing provide personal care to the client and respite for carers during the day and the organisation’s Registered Nurses visit in the evening and provide phone and video support overnight.

Silver Chain managed 261 palliative care clients in the period from December 2013 to 30 June 2014, with the service presenting an opportunity for Silver Chain to demonstrate the value of the services our organisation provides as well as collaborative models of care in New South Wales.

Access Care Network Australia, a division of Silver Chain Group, was also awarded additional ComPacks packages in the South Western Sydney Local Health Disstrict during the past financial year. The ComPacks program, supported by the NSW Ministry of Health, is designed to facilitate safe discharge from hospital by supporting clients with activities of daily living such as personal care, domestic tasks and transport for a six week period.