Health Western Australia

Health WA continues to deliver sustainable community-based solutions across its range of core services and in doing so has delivered significant client and community outcomes that strongly align to Silver Chain’s vision and strategy.

Our Home Hospital Service has grown considerably during the past year and with Silver Chain becoming the provider of Home Hospital for Fiona Stanley and Royal Perth Hospitals, the service is now the largest of its kind in Australia. The service continues to play an important role in preventing unplanned presentations to Emergency Departments and facilitating early discharge from hospital.

Silver Chain’s Hospice Care Service is recognised nationally as a best-practice model of specialist community palliative care, with 69 percent of all admitted clients supported to die at home. WA Department of Health this year invited Silver Chain to transition the Peel Community Palliative Care Service to the Hospice Care Service and since then we have already supported improved outcomes for clients in the Peel region.

The Clinical Services team provides sector leading wound and healthcare to more than 3,000 people every day, through initiatives including the Nurse Practitioner-led Advanced Wound Assessment Service which is helping to improve the quality of life for clients suffering from chronic long-term wounds. A peer-reviewed and enhanced Wound Module has been implemented providing greater oversight of wound care, outcomes and improvement opportunities.

Clinical Services also play an important role in supporting the state’s health system by relieving pressure on hospitals by supporting a large number of post-acute clients every day. We have recently partnered with St Patricks Community Centre, Fremantle, to provide a clinic service in support of homeless clients attending the centre.

Clients with respiratory conditions who require oxygen can utilise our Respiratory Service, which enables them to receive oxygen in the comfort of their own home. Over the past year, we have reviewed this model of care and we are currently piloting a new model which focuses on improved client outcomes and providing an integrated journey for the client, supporting a reduction in unplanned hospital admissions.

Our Continence Management Assessment Service provides specialised advice, education, assessment and management to more than 7,000 clients. We further increased the span of this service when we were asked by Department of Health to support the needs of clients transitioning from Royal Perth Hospital Shenton Park.

Health care reforms within the sector are creating a number of opportunities. Silver Chain has responded positively and actively led through this time of change, and continues to pursue opportunities to further reduce hospital length of stay and avoidable hospital admissions.

Every day Health WA supports 6,000 people to be cared for in the community. Over the coming year, we will seek to have further impact on the health system in partnership with Department of Health and other stakeholders.