The past year has been one of consolidation for our Contact Centres in Perth, Western Australia and Adelaide, South Australia. Our focus on supporting Silver Chain Group nationally to ensure the best possible outcome for every client has not changed. What has is our underlying capacity and capability.
The Silver Chain Group Board was formed in September 2011 and comprises members from both the Silver Chain and RDNS SA boards. The Board has extensive experience and knowledge in the health care industry, as well as commercial and business expertise which they bring to the Silver Chain Group.
Over the past year, Health Care has had a significant impact on the health and wellbeing of Australians, supporting almost 65,000 clients to live and die well in the community, through the provision of more than 1,700,000 hours of care.
Over the past financial year, we have continued to support, develop and motivate our 4,000 staff and 350 volunteers so they can continue to provide the high standard of service to our clients that we have become renowned for in the community.