From the Chair
Our bold and ambitious vision of “providing the world’s best health and aged care in the home so Australians can confidently live their lives as they choose” has this year, set us apart as a national organisation in providing innovative health and social care services for our clients.
Our commitment to “best care every time” and consistently advocating for new and better services is what has enabled us to have this national influence and impact.
We have responded to the rapidly changing aged and health care environments with innovative technology solutions such as our Enhanced Medical Mixed Reality trial and new models of integrated health care such as Integrum Aged Care+.
These innovations will ensure better health outcomes and choices for our clients and we are constantly working towards providing the very best customer experience every time.
Silver Chain’s health services continue to grow and be recognised for their innovative approaches. This financial year saw the very successful implementation of the world’s first healthcare Social Impact Bond for Palliative Care in NSW, which has positioned us well for future growth.
We have also seen our presence and expansion of services grow in Victoria with the HealthLinks Project, providing integrated health care solutions for clients in their homes and community who would otherwise be hospitalised.
Thanks to our investment and commitment to building good relationships with all state governments, we were awarded the Domiciliary Care Services contract from Health South Australia this year and have seen the successful transition and integration of this service into RDNS. This will enable us to integrate the social and health care needs of clients in SA to remain in their homes longer and have more choice and accessibility to services. Our staff across both SA and WA are to be commended for their team work and commitment to ensuring a seamless transition of this service.
I would like to thank all my fellow board directors for their continued commitment and stewardship of the organisation; it is a privilege to lead such a great team. I would particularly like to welcome Shane Solomon as a new director to the Board and to the chairs of sub-committees, Kathy Gramp, Mary McNulty, Michael Still and Robert Radley for their support and leadership.
I would like to pay a special tribute to Chris McGowan, our former Chief Executive Officer for his vision, passion and leadership of Silver Chain over the past 11 years – he has lead our journey of having influence and impact at a national scale. I would also like to acknowledge the commitment of the executive team and Lyn Jones for her leadership as Acting CEO during this transition.
In December of 2018 we will welcome our new CEO, Dale Fisher, who I am confident will lead Silver Chain to its next horizon of innovative home-based health and aged services for Australians.
Chair of Silver Chain Group Board